Refund Policy
Effective Date: 2025-11-18
1. Return Eligibility
- Returns are only accepted for unused, unopened, and original condition items.
- Products must be in the same condition as received, with no signs of use, stains, or damage.
- Return requests must be submitted within 30 days of delivery.
2. Return Process
- Contact our support team (support@yourdomain.com) with your order number, a description of the issue, and photos of the product.
- After approval, we will provide the return shipping address.
- The buyer is responsible for arranging and covering the cost of return shipping.
- Once we receive and inspect the returned item, we will process the refund within 3 business days.
3. Refund Method
- Refunds will be issued to the original payment method (e.g., PayPal/Credit Card).
- Processing time depends on the payment provider, typically 3-10 business days.
- Refunds cover the product price only; original shipping costs are non-refundable.
4. Special Cases
- Defective or wrong items: We will cover return shipping costs and offer a full refund or replacement.
- Personal reasons: Buyer is responsible for return shipping costs.
- For items lost or damaged in transit, we will assist with filing a claim with the carrier.
5. Non-Returnable Items
- Opened, used, or damaged items.
- Requests made after the 30-day window.
- Custom-made or clearance items (unless defective).
6. Policy Updates
We reserve the right to modify this policy at any time. Changes will be posted on our website.
7. Contact Us
For refund inquiries:
- Email: wayne@7larky.com